Does Somebody Owe You Money?

| April 26, 2017 | Reply

It’s time for another column from our Head Reviewer, Peter Philipson. Enjoy and, as always, if you have any comments for myself or Peter you can leave a comment on the reviews section of the website or email

Matt Houghton

Be a nuisance – insist on your refund

A Betting Rant member contacted us recently to ask if we had heard of a service called Racing Income Pro…

A check of our files showed we had not reviewed it but the name nagged at the back of my head and when I found the marketing page a light went on.

This service was heavily promoted a couple of months ago and the reason I recall it was mainly because it tells us half way down the page that the apparent author is in fact going to send you the tips derived from somebody else.

The somebody else was Frank Picard who despite being described as having worked in the equestrian industry for more than 30 years, knows anybody worth knowing and who has been leaking insider information for the last two years with a 60% plus strike rate, is remarkably anonymous if you try to find out more about him.

The service on offer looks like standard marketing mafia fare – rags to riches story, ridiculous profit claims, nothing verifiable and a cost of peanuts for an income of £2000+ per week.

I suggested that this was likely to be a poor service to our enquirer expecting that to be the end of it.

But no – I was then told that having subscribed to the service our member had not received any tips or indeed any communication at all until he asked to cancel at the which point a confirmation was sent to say he would not be charged further…

I asked if the original subscription had been refunded and was told not – it appears that was not considered by our member which was a surprise.

Now, over the years on the old MMR forum there have been many comments about tipsters hoping that people would forget to cancel and/or not claim refunds as this was probably their main profit stream from the promotions.

I always discounted this thinking that surely people would not let them get away with such practices especially as the majority are available via ClickBank which has an automatic 60 day refund option available. But it appears I was wrong.

So let’s offer some plain advice on what to do if you are unfortunate enough to subscribe to a poor service…

Firstly make sure you cancel your subscription fully.

You can do this by emailing the service direct but my research shows that many just ignore such emails when received, so rather than potentially waste time just go straight through the ClickBank system which will give you an audit trail and which the tipsters have to comply with otherwise they get closed down.

Second, if you are within the guarantee period claim a refund – again do not bother asking direct, just use the automated system.

My correspondent did not seem to be aware that he could do this and while he may be in the minority he could just be the tip of the iceberg so here’s what to do.

Cancelling a subscription with ClickBank

  1. Find your purchase receipt which was emailed when you joined the service.
  1. Click on the link for Customer Service (highlighted on this screenshot).

Click image to enlarge

  1. Click on the Get Support Tab (highlighted top right)

Click image to enlarge

  1. On the resulting option screen you will see a menu with an option to cancel the sub (not shown on my screenshot as do not have any ongoing subs at the moment!)

Click image to enlarge

  1. Click on the cancel sub and you should then receive email confirming the ticket has been raised. It should be automatic from there but if the vendor comes back with a suggestion you keep going as an improvement is just around the corner or offers you an alternative service as a “bonus” just reply and say no thanks.

If you are within the 60 day period then go straight to the refund option as below.

Getting a refund with ClickBank

Click image to enlarge

Follow steps 1) 2) and 3) above but then select the refund button (highlighted) and just use the “I was not satisfied” reason for the refund request.

Do not try to berate the tipster, just give the obvious reason and the system will be put in progress.

Normally you will get your refund in a day or two but again if the tipster tries to dissuade you just reply saying that you are claiming under the 60 day guarantee offered and will escalate the matter to ClickBank if a refund is not now made.

If any more prevarication then use the option to escalate which will appear if you select “Other” from the drop down menu.

Non-ClickBank Services

Unless you are able to verify the service is genuine then ask us to check it out before you part with any cash but if you have subscribed then follow any refund instructions advised on the sign up page(try to keep a screenshot as evidence) and be firm but polite in your request.

Insulting anybody is only likely to increase their reluctance to help you so avoid the temptation to be rude – you can do that on the threads on Betting Rant once you have got your money back!

Many services will specifically exclude the possibility of a refund and although you may have some protection under the Distance Selling rules the onus is going to be on you to prove that they should refund rather than the other way around.

Always let us know about rogue services and tipsters because we can alert other members and save them cash. Just drop an email to us on and we will do the rest.

But above all make sure you do not leave any of your cash with a service when it would be so much better in your pocket. In the meantime I will take a look at Racing Income Pro and post the outcome on the site in the usual way.

See you in court!

Nearly three years ago the MMR team started an investigation into the nefarious activities of one Chris Beek who it appears had taken funds from many to invest in betting and failed to make repayments when due or promised.

The police became involved in the matter and I understand that charges have now been laid and Beek is due in court soon.

It does not look as though his victims will get their cash back but hopefully he will not be leading any others astray – even when under investigation he set up other services in misleading names and may well have succeeded in taking more cash but for the vigilance of members.

We will report on the outcome as and when it is known.

Jolly Lock and bet365

In the battle to keep your bookmaker accounts open we reported on the use of Jolly Lock as a potential means of reducing the potential for cross bookie liaison but mentioned that you would be unable to use bet365 because of that company’s website set up…

Well good news now as should you wish to place a bet at bet365 you can achieve this by going through the Oddschecker portal which means they will not identify you as using Jolly Lock.

Until the next time take care and good luck with your betting activities.


Category: Betting System Reviews

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